Winter and snowshoe hikes in Zell am See-Kaprun | © Zell am See-Kaprun Tourismus
Winter and snowshoe hikes in Zell am See-Kaprun | © Zell am See-Kaprun Tourismus
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Safe winter holidays

Guidelines for safe interaction with each other

The past months were shaped by big changes - COVID-19 influences our life worldwide. Safety and the personal health of every single person is, even more than before, the highest good – this also applies to the thinking and acting of our holiday region. We build upon the regulations of the Austrian Federal Government, which provide for a series of measures to protect all guests and employees.

To contain and combat the spread of the coronavirus, the Austrian federal government has planned a lockdown as a COVID-19 protective measure. This lockdown currently still applies to people who cannot provide proof of 2-G i.e. who have neither been vaccinated nor recovered:

  • Retail as well as cultural and sports activities have been open since Sunday, 12 December and Monday, 13 December 2021
  • Gastronomy and hotel business have been open since Friday, 17 December 2021
  • The night gastronomy remains closed.
  • The operation of the hotel, gastronomy and excursion destinations takes place after the lockdown under strict conditions and under the 2-G rule and we ask all of these to continue to be taken into account.
  • The preconditions for the activities is the Green Pass (2-G certificate), which means you have to be recovered or vaccinatedHere you will find the vaccines approved according to the European Commission.
    • A valid vaccination certificate (not older than 9 months) or a COVID infection that has been overcome in the last 180 days must be proven as 2-G evidence.
  • There is still a lockdown for people who cannot provide proof of 2-G, i.e. who have neither been vaccinated nor recovered. The lockdown includes exit restrictions for all persons aged 12 and over without 2-G proof. These people are only allowed to leave their private homes for a few reasons (e.g. to take care of everyday life, work and training as well as a few other reasons). 
  • Children and adolescents: Children up to the age of 12 are exempt from the 2-G-proof requirement and therefore do not have to present a test result. For children and adolescents between 12 and 15 years of age (school age) the following applies: The "Holiday-Ninja-Pass" test system is equivalent to the 2-G certificate and is therefore also valid as an entry certificate for the restaurant, cinema or cable car. After completing the ninth year of school, young people must also have a 2-G certificate. 

    For children and adolescents between 12 and 15 years of age without a complete vaccination or proof of recovery, the "Holiday Ninja Pass" is equivalent to a 2-G certificate if:

    • From day 1 to day 5 there is always a valid negative test evidence (period of validity of tests for children and adolescents: for antigen tests 48 hours, for PCR tests 72 hours);

    • At least 2 tests of which are PCR tests;

    • All official test certificates are attached to the Holiday Ninja Pass in paper form or digitally and a valid photo ID is carried.

    • You can find more details here.

  • For the cable cars, the 2-G certificate (vaccinated or recovered) is required. Moreover, FFP2 masks are required in the lifts and cable cars.
  • FFP2 masks are also mandatory outdoors if a distance of 2 meters to other people cannot be maintained. This applies to pedestrian areas, queues, etc.
Entry to Austria

Since 20 December 2021, more stringent entry requirements will apply: A valid 2-G certificate (vaccinated or recovered) AND a current PCR test (maximum 72h old) OR a valid 2-G certificate (vaccinated or recovered) AND the evidence of a booster vaccination necessary. If you enter the country without 2-G evidence or without an additional PCR test or evidence of a booster vaccination, you must enter a ten-day quarantine after your arrival.

 

Since 25 December 2021, the UK, the Netherlands, Norway and Denmark will be classified as "virus variant areas" due to the Omikron spread. The classification as a virus variant area means the following for entry:

  • When entering Austria: Immediate start of a 10-day quarantine (free testing is possible after five days at the earliest, the day of entry is regarded as day "zero" when counting this period)
  • There is an exception to the provisions only for people who have already received the third vaccination (booster) and can also present a recent negative PCR test.
  • Mandatory registration via the pre-travel clearance form

 

The documents for the Green Pass must be issued in German or English and must be presented to the authorities upon request. A document on vaccination with a vaccine named in Appendix C of the COVID-19 Entry Ordinance is valid as proof of vaccination. Attention: According to the European Commission, not all vaccines listed in Appendix C are sufficient to obtain the Green Pass (2-G certificate).

An electronically registration in advance is mandatory (see below for exceptions) via the so-called pre-travel clearance (PTC). At the border, they will have to show their PTC (either digitally or as a hard copy).

There is no registration required for persons who are entering from a low-incidence state ("List A" according to the Austrian Government) and have only stayed in this state or in Austria in the last 10 days prior to entry. Only the 2G+ rule (see above) applies to these people.


On this page we are constantly updating all safety measures that will ensure a carefree and safe winter holiday. The measures are constantly adapted to the current situation and, if necessary, to changing legal or official requirements.

Effective: 27.12.2021

#weforwinter


Coronavirus | © Land Salzburg | salzburg.gv.at

COVID-19 Testing Options

in Zell am See-Kaprun
Here you will find a list with the doctors and test stations for COVID-19 tests in Zell am See and Kaprun

General rules

When entering Austria, a 2,5-G certificate (Green Pass) must be carried with you (valid negative PCR-test result (PCR-Test not older than 72h), vaccination certificate or proof of recovery). These documents must be issued in German or English and must be presented to the authorities upon request. A document on vaccination with a vaccine named in the COVID-19 Entry Ordinance is valid as proof of vaccination.

From 20 December 2021, more stringent entry requirements will apply: A valid 2-G certificate (vaccinated or recovered) AND a current PCR test (maximum 72h old) OR a valid 2-G certificate (vaccinated or recovered) AND the evidence of a booster vaccination necessary. If you enter the country without 2-G evidence or without an additional PCR test or evidence of a booster vaccination, you must enter a ten-day quarantine after your arrival.

The documents for the Green Pass must be issued in German or English and must be presented to the authorities upon request. A document on vaccination with a vaccine named in Appendix C of the COVID-19 Entry Ordinance is valid as proof of vaccination. Attention: According to the European Commission, not all vaccines listed in Appendix C are sufficient to obtain the Green Pass (2-G certificate).

An electronically registration in advance is mandatory (see below for exceptions) via the so-called pre-travel clearance (PTC). At the border, they will have to show their PTC (either digitally or as a hard copy).

There is no registration required for persons who are entering from a low-incidence state ("List A" according to the Austrian Government) and have only stayed in this state or in Austria in the last 10 days prior to entry. Only the 3G rule (tested, recovered or vaccinated) applies to these people.

The 2-G rule also applies to events - moreover, FFP2-masks are mandatory. Visitors must therefore have recovered or be vaccinated in order to participate in an event.

  • Regulations for events without assigned seats (e.g. applies to weddings, birthday parties ...):
    • Limit indoor & outdoor: 25 people
  • Regulations for events with assigned seats (e.g. applies to theater, cinema, football games, seminars ...):
    • Limit indoor & outdoor:
      • 500 people with proof of 2-G (recovered or vaccinated)
      • 1000 people with proof of 2-G+ (recovered and PCR-test or vaccinated and PCR-test)
      • 2000 people with proof of 1-G+ (vaccinated with the evidence of a booster vaccination and PCR-test)

Après ski is a nice way to end a perfect day on the pistes. That's why we would like to make it possible for you to get together and meet up again this winter season. We are currently working on an alternative concept for the après ski programme in the Zell am See-Kaprun region together with our partners, taking into account all official regulations - Après Chill. We will of course keep you up to date on this.

In a research project in cooperation with the Institute of Microbiology at the University of Innsbruck, waste water analyses (quantitative PCR method) are carried out in Zell am See-Kaprun (Reinhalteverband Zeller Becken).

The aim of the research project is to detect COVID-19 infections at a very early stage. Corona infections can be  detected in waste water before infected persons develop the first symptoms. This advantage must be used.

The monitoring of waste water can be an important contribution to improving the safety of locals, employees and guests.


This is how we protect ourselves and our fellow human beings:

General Rules


Mountain railways in the ALPIN CARD ticket network

Zell am See-Kaprun Ski Resorts

COVID-19 Code of Conduct of the mountain railways in the ALPIN CARD ticket network Skicircus Saalbach Hinterglemm Leogang Fieberbrunn, Schmittenhöhe in Zell am See and Kitzsteinhorn Kaprun

In compliance with the current valid regulations and additional safety measures, we firmly believe that you can relax and enjoy your winter days in our network, with 121 lifts, and 408 kilometres of piste with incorporated safety distance measures. In addition, there are 23 lifts operating from the valley stations ensuring a smooth ascent into the ski region of Skicircus Saalbach Hinterglemm Leogang Fieberbrunn, Schmittenhöhe in Zell am See and Kitzsteinhorn Kaprun.

Important information regarding ski resorts
  • Start of skiing season on the Kitzsteinhorn glacier was on 9 October 2021.
  • Ski start on the Schmittenhöhe was on 8 December 2021.

Please note that the opening dates depend on the snow and weather conditions.

Lift and cable car companies are subject to regulations that affect public transport. The ordinances of the Austrian Federal Government are the basis for a number of measures to protect all guests and employees. For a good and safe coexistence in the ski area, the following instructions currently apply:

  • Buying a ski pass: For the cable cars, the 2-G certificate (vaccinated or recovered) is required. Moreover, FFP2 masks are required in the lifts and cable cars.
  • Signposts and information points in the ski area: These outline our Code of Conduct fpr the lifts and throughout the ski area. 
  • FFP2-masks (MNP): The wearing of a FFP2-mask is obligatory in the appropriately marked areas.
  • Organized queuing areas: We will organize the queuing areas independently of the current legal requirements in such a way that clusters of people are avoided as much as possible.
  • Hand hygiene: We have installed sufficient hand disinfection facilities in the indoor areas of lift stations.
  • Number of people: In accordance with legal requirements, the maximum number of people permitted in enclosed lifts (gondolas) is limited is neccessary. A reduction of the maximum number of people permitted in chair lifts and t-bar lifts is not legally binding, but when passenger volume is low, we will endeavour to limit numbers in the lifts. A mouth-nose protection must always be worn when in a lift.
  • Disinfection measures: We will disinfect lifts regularly. 
    Disinfection measures are also carried out regularly in elevator lifts, escalators, sanitary facilities, ski depots and first aid rooms.
  • Approx. 85% of cable cars in Austria are open vehicles and the duration of travel is less than 15 minutes, so the risk of infection is low. Nevertheless, special cautionary measures are required here too. 

The validation of your 2G-status as well as ticket activation can be conducted as follows: 

 

  • Web Portal

    • With the web portal, you can easily link your ticket to your 2G-proof before you arrive.

    • Requirement: Ticket + digital proof of COVID status  

  • Green-pass Checks

    • "Green-Pass Checks" are available at our valley lift stations. Here, you can quickly and easily associate your ticket with your Green Pass.

    • Requirement: Ticket + digital proof of COVID status 

  • Ticket Machines

    • Pick up your tickets conveniently from the ticket machines located in the valley station. There, you will be able to link your ticket to your digital proof of COVID status.  

    • Requirement: Ticket + digital proof of COVID status

  • Ticket Sales Outlets (Hotels, Tour Operators...)

    • When tickets are issued by external sales outlets, you will be required to provide official proof of your COVID status.

    • Requirement: Documentation of COVID status 

  • Cash desk

    • Your ski pass can also be cleared when you buy it at the cash desk.

    • Requirement: Documentation of COVID status  

 
Please always have proof of your COVID status available for inspection whenever you are inside the ski area.

You can find detailed information about the glacier ski resort Kitzsteinhorn here.

You can find detailed information about the ski resort Schmittenhöhe here.

  • Employees are largely vaccinated for COVID-19 or are tested regularly.
  • Employees in contact with guests and colleagues are instructed to wear a MNP.

The exact rules for refunding of the Ski ALPIN CARD can be found on the official website: www.alpincard.at/en/agb#refund


What you can do to protect yourself and others

General rules in Catering Establishments
  1. FFP2 masks are mandatory when leaving your table.
  2. Entrance with Green Pass (2-G rule: recovered or vaccinated).
  3. Registration is mandatory in catering establishments.
  4. If possible, reserve a table in advance - this minimizes waiting times. 
  5. Pay contactless if possible. Preferably settle the bill by card.
  6. Follow the instructions of the employees.
  7. Do not shake hands and share hugs.
  8. Wash hands several times a day with soap and water for at least 30 seconds.
  9. Avoid touching your face with uncleared hands.
  10. Sneeze or cough in the crook of your arm or in a tissue.
  11. Stay at home if there are signs of illness.
  12. Closing hour: 10 pm (this also applies to New Year´s Eve).
  • Every catering business must create a prevention concept and appoint a COVID-19 officer.
  • A mask is mandatory for employees with customer contact.

Hotel and restaurant employees have the opportunity to be actively tested for COVID-19 in this winter season.


Accommodations
  1. In generally accessible areas, an FFP2 mask is required.
  2. Entrance is possible only with Green Pass (2-G rule: recovered or vaccinated).
  3. Registration is required in all accommodations. 
  4. Book in advance if possible. Reduce crowding at the reception and in the restaurant.
  5. Pay contactless if possible. Preferably settle the bill by card.
  6. Follow the instructions of the employees.
  7. Do not shake hands and share hugs.
  8. Wash hands several times a day with soap and water for at least 30 seconds.
  9. Avoid touching your face with uncleaned hands.
  10. Sneeze or cough in the crook of your arm or in a tissue.
  11. Stay at home if there are signs of illness.
  12. Closing hour: 10 pm (this also applies to New Year´s Eve).
  • Every accommodation provider must draw up a prevention concept and appoint a COVID-19 officer.
  • A mask is mandatory for employees with customer contact.
  • Self-service buffets in the restaurant can be operated subject to hygiene requirements.

Hotel and restaurant employees have the opportunity to be actively tested for COVID-19 in this winter season.


Rules & Guidelines

Shops & Stores

  1. Wearing a FFP2-mask is mandatory
  2. Pay contactless if possible. Preferably settle the bill by card.
  3. Follow the instructions of the employees.
  4. Do not shake hands and share hugs.
  5. Wash hands several times a day with soap and water for at least 30 seconds.
  6. Avoid touching your face with uncleaned hands.
  7. Sneeze or cough in the crook of your arm or in a tissue.
  8. Stay at home if there are signs of illness.